Frequently Asked Questions
Everything you need to know about shopping with Bruno's Bows.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Are your bows handmade?
Yes, every bow at Bruno's Bows is handcrafted using premium fabrics and materials to ensure the highest quality and durability for our customers.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping capabilities to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I clean my bows?
We recommend spot cleaning with a damp cloth and mild soap. Avoid machine washing to maintain the shape and integrity of the fabric and clips.